Introduction
At PRANA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
Personal Information
- Email addresses (when you register)
- Wallet addresses and public keys (if you connect a wallet)
- Username and profile information
- Social media account information (if connected)
- Communication preferences
Usage Information
- Tree planting data and progress
- Community membership and participation
- Platform interactions and preferences
- Device information and browser data
- IP addresses and location data (anonymized)
How We Use Your Information
- Provide and maintain our services
- Process tree planting and distribute PRAN rewards
- Facilitate community management and features
- Improve our platform and develop new features
- Communicate with you about updates and announcements
- Ensure platform security and prevent fraud
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and prevent fraud
- With service providers who assist in platform operations
- In connection with a business transfer or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication systems
- Secure data storage and backup procedures
- Employee training on data protection
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right to access your personal information
- Right to correct inaccurate information
- Right to delete your personal information
- Right to restrict processing of your information
- Right to data portability
- Right to object to processing
- Right to withdraw consent
Third-Party Services
Our platform may integrate with third-party services such as:
- Razorpay (payment processing)
- Resend (transactional email)
- Blockchain networks and wallets
- Social media platforms
- Analytics and monitoring services
- Cloud storage providers
We do not store payment card or bank details; these are handled by our payment processor. These services have their own privacy policies, and we encourage you to review them.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
PRANA.GREEN is operated by CarbonX Agri Private Limited. If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Address: CarbonX Agri Private Limited, D303, Vertex Plesant apt, Nizampet Road, Hyderabad - 500038